Indian Railways — Non-receipt of steel trunk

Address:Ernakulam, Kerala, 682016
Website:parcel.indianrail.gov.in

Dear sir
It is to bring to your kind notice that one steel trunk having house hold effects loaded from gwalior to ernakulam junction on 10/05/2017 vide prr no.[protected] (Pwb) by mr. Chandra singh to mr. Suresh babu not yet reached at destination. However, on checking of status through web site of indian railway, it is came to know that the same was loaded on train no.18508 hirakud express instead of other trains running towards ernakulam, kerala.
Therefore, kindly look into the matter and arrange to despatch the same to ernakulam junction as early as possible.
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I booked 4 tickets from cheoki to Chennai central on 18 8 17 By mistake it was booked from cheoki instead mugalsarai in train 12296 sangamithra Whr I can change d station in d said reservation tickets pl guide me for rebooking either to cancel ad rebook

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