Indian Railways — non refund of money

Website:

www.irctc.co.in

Dear Sir
I booked train journey by Chhattisgarh Express on 7/5/17 for journey from Amritsar to Ballabgarh(BVH) with PNR no. as [protected] and DOJ as 13/7/17 in coach B-1 of train no.18238. This train was notified as cancelled through railway website

http://ncr.indianrailways.gov.in/print_section.jsp?lang=0&id=0, 4, 268&dcd=1612&ofid=0

and in national newspapers also . The reason cited was that some interlocking work is going on in faridabad station area When we consulted rly officials about refund they said the refund amount in this case will be automatically transferred to my account which has not taken place so far even after a lapse of twentyfive days
After a long and very tiring wait I have been compelled to bring it to your kind notice why the refund of my money has not been made to me and I have been made to suffer for no fault of mine . I am enclosing a copy of list of cancelled trains as displayed on the railway website
So I request you to please take immediate action in this regard and make payment to me due to the negligence of a few people.

Thanking you Date 12/08/17
Yours faithfully
NARINDER SINGH
Email - [protected]@yahoo.in