Indian Railways — non refund of ticket money on cancellation of train

Address:

New Delhi, Delhi

DEAR SIR,
Greetings
IT is highly regretted that i was supposed to travel byTrain NO/Name 14257 K V EXPRESS from Bareilley(BE) to New Delhi on 31 May 2018.I could not perform the journey because the train was cancelled.
Because of train Cancellation, neither my fare of Rs 815 /-has been remitted yet to my account even after 40 days have already elapsed nor any intimation of cancellation of train was given on my mob which have caused me great hardship in the mid night(commencement Time Of Journey)
PNR No of Ticket-[protected]
transaction ID [protected]
Class- Second AC
I am a Retired army officer and a senior Citizen now, therefore, would not like to be harassed in this manner .My complaint may kindly be put up to Railway Minister/Chairman Railway Board for their perusal.I will be grateful if action taken on my complaint be apprised to me.
regards
Col A B Chakraborty(Veteran)