Indian Railways — non refund rail ticket cancellation amount

Address:

Mumbai City, Maharashtra, 444005

I had booked rail ticket pnr no.[protected] swiping the debit as an initiate of cashless transaction for journey on[protected] akola to mumbay tr. No. 12112ticket no. 5553683 amounting to rs. 1065/- and cancelled on[protected] at 21.05 hrs. The station master, akola rly. Stn. Has given ticket deposit receipt no. 488629 against deposition of original rail tickets.

Secondly i had booked rail ticket pnr no. [protected] swiping the debit as an initiate of cashless transaction for journey on[protected] mumbay to akola tr. No. 18029 ticket no. 5553684 amounting to rs. 315/- and cancelled on 2-1-2017 at 15.10 hrs. The station master, akola rly. Stn. Has given ticket deposit receipt no. 488576 against deposition of original rail tickets.

I have sent both the ticket deposition receipts vide registered post on[protected] to chief commercial manager (Refunds), new administrative building, iind floor, central railway, mumbai - 400 001.

Inspite of my repeated reminders i have not received refund amount or reply from chief commercial manager (Refunds), mumbai though a period of five months is elapsed.

Now i feel that i should not have supported the initiative of cashless transaction and should have booked the tickets in cash from window so that immediately i would have received the amount.

I would request you to kindly help me in getting the refund from the railway authority.

Thanking you,

Yours faithfully,

Gajanan r. Kate
Behind pragati typing institute,
Near old umri naka, umri small,
Post jatharpeth, akola, tq. And dist. Akola 444 005.
Cell no. [protected]