Indian Railways — not provided hand napkin

Address:

Allahabad, Uttar Pradesh, 211003

I travelled in train no.12302 in ac-2 hawarh rajdhani exp from new delhi junction to allahbad my pnr no. Is [protected] on 12/11/12018 in 2-ac during this journey helper not provide me and other passenger a hand napkin during journey i asked many time for it but he replied that there are no napkin and use pillow cover. If i paid to much for the facility to the railway so why railway didnt provide better service.