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Indian Railways — not received parcel and railway staff not taking responsibility

My brother send me a box of lychee and mango of 25 kg from muzaffarpur (Mfp) to jabalpur jn. (Jbp) on date 10/jun/2020. The train number is 09084. The parcel send by muzaffarpur station but did not receive on jablpur jn. Station.

Pwb no. - a 801209
Date of sending - 10/jun/2020
Mo. No.- [protected]

Railway staff of jabalpur not helping and also denied to accept for any respnsibilty

Please help me to find out my parcel

not received parcel and railway staff not taking responsibility
not received parcel and railway staff not taking responsibility

Complaint Status


[Jun 13, 2020] Indian Railways customer support has been notified about the posted complaint.
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    Customer satisfaction rating
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    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001