Indian Railways — Parcel and luggage deprtment

Address:

New Delhi, Delhi, 110001

Gaurav kumar jha Dec 25, 2015 BIKE PARCEL BUT NOT RECEIVED Sir, I have booked a bike bearing Reg. No. Dl7s BR-1353 from NEW DELHI (NDLS) to MUZAFFARPUR against PRR/PWB No. -[protected] dated 24 Dec 2015. The parcel bike was loaded by Train No 12562 Swatranta sainani sampark Exp. on 25 Dec 15. The Parcel was not unloaded by MUZAFFARPUR (MFP) Station. The Station Master and parcel incharge at Muzaffarpur Telling that there was no parcel point at Muzaffarpur (MFP) station so we cannot unload and receive the parcel at this Station. Sir, my point is (i) If there is no parcel point at Muzaffarpur Station then how the railway authority booked my bike for Muzaffarpur Station. (ii) It is the responsibility of the Station Master or the Railway authority to receive my bike dl7sbr-1353 Muzaffarpur station and deliver to me Please inform me where my bike is and how it reached Muzaffarpur Station Mob:- [protected]