Indian Railways — parcel missing (hydraulic jack)

Address:

Flat No.503, Vijaya Shree Appartments, Upparpally x Road, Rajendra nager, Hyderabad, Hyderabad, Telangana, 500048

I b venkateswara rao had booked our company luggage hydraulic jack's-4nos on dated 28.12.2019 from secunderabad to guwahati (Percel no.[protected]) but till now one package was (Consisting one jack of value of rs.35, 000/-) missing in secunderabad railway station.
I enquried in secunderabad parcel office they informed me that our parcel loaded thro' train no.12513-sc ghy exp but were only loaded in this train 3 out of 4 packages from secunderabad on 5th jan 2020.
Our person has recieved 3 packages at guwahati parcel office. One package missing at secunderabad parcel office and not moved till date.
Please enquire about our missing package (Hydraulic jack) immediately.
Thanking you,
Your's faithfully,
B. Venkateswara rao
Ph no.[protected]
Mail id : [protected]@ymail.com