Indian Railways — Parcel not loaded - no[protected],[protected]

Address:

Guwahati, Assam

I booked two parcels - with no.s[protected]A bag with household goods) and[protected]A Bajaj dominar 400 motorcycle) from Lokamanya Tilak Terminus (LTT), Mumbai to Kamakhya (KYQ), Assam on 14/03/2023 . Both the parcels were supposed to be loaded on next day in Karmabhoomi Exp.

But the parcels were not loaded..now its already almost a week and the parcels are still not loaded. I don't have any contact number in the parcel office and dialing 139 does not pick up. Please help me in getting my parcels back.