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Indian Railways — parcel not received at nagpur station

Dear sir/ma'am,

I have booked my parcel from ludhiana to nagpur dated on[protected]. Receipt no is k 978724 and parcel department had loaded this consignment in "18238 - amritsar - bilaspur" but when the train have arrived on the destination station, no one has unloaded the parcel. Please tell me the exactly when it will receive me back. My contact no is [protected]
parcel not received at nagpur station

Complaint Status


[Mar 26, 2018] Indian Railways customer support has been notified about the posted complaint.
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    Indian Railways
    Customer Care Service
    Customer satisfaction rating
    27%
    Complaints
    5647
    Pending
    0
    Resolved
    1552
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
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