[Resolved]  Indian Railways — Parcel not received (receipt no.10A-575528)

Address:

Sangrur, Punjab

Dear Sir, Parcel booked for Bike transfer from Barkakana to Ambala cantt on 14.06.2014. The parcel dispatched on 17.06.2014 through train no. 18101- SE, Rear compartment-SLR no.948711.Even after submitting these all details, railway staff is unable to trace out the consignment till now. 2-times I have personally visited the Ambala parcel office, but no body is entertaining there and bothered about it to trace out. This is only due to carelessness of the staffs, who have not unloaded the bike @ Ambala cantt, when it was arrived on 19th June'14. Now, rly staff of parcel div. is asking me to visit every day for enquiry. I am [protected]@ Sangrur, 150 km away from Amabala cantt, Is it feasible to visit the Ambala rly stn. daily from Sangrur ? Second thing, after unloading the bike at Ambala cantt., they will charge Rs. 10 per hour, if not collected within 6 hrs. but for this rly staff will not intimate about receiving of bike, then, how consumer will come to know about the bike arrival, if it is not unloaded at previous scheduled time. Please. do the needful. Rgds. CHANDRA SHEKHAR DAS [protected].