Indian Railways — parcel office ahmedabad packaging

On 22nd may i registered my bike for parcel.
For packaging of bike outsource people behave as they own railways and charge unnecessary amounts of money. These kind of services should be removed by railway and bring in their own packaging. Parcel officials in ahmedabad were really helpful and are also fed up of these outsourcing who are just there to take money and provide no service. I had a fight with them and my bike has still not been delivered after they charging me money even for taking the bike to the train.