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Indian Railways — Parcel service indian railway

I have send a parcel from kurla (mumbai)to aleppey on 25/08/2016 with the wAybill num -659804, till this date i didnt get the parcel(more than two weeks)
They dont have tracking facility also please help me to track in which station it is, they are not at all concern about this, i need my parcel bit urgent .
I am looking a positive response from your side
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