Indian Railways — pathetic condition of the retiring rooms

Address:

441002

We had to use the retiring room in august’ 17 at secunderabad railway station. Since we arrived midnight as there was no other option and we had to spend only 5hours we decided to use the ac retiring rooms.
The person in charge and the supervisor informed that the rooms cannot be booked as they are booked only online they informed that we can see the room ac and non ac room and decide. We saw both the room both where in very pathetic conditions the non ac was in a very worst condition no proper cleaning and filthy we decided to take the ac room as it was bit better. On confirmation of the room the person incharge informed i don’t require to book the room with 1200 rs and i can get the room by just paying 500rs with no receipt. When we questioned why rooms are not clean and maintained the person in charge told that the cleaning and other guys are not available / strike.

The ac room sofa was covered with dust, all the space was dusty and we have to clean space before keeping our bags and any items.
Why can’t the rooms be maintained properly, passenger make payment he deserve to have room in ood condition.
If the rooms are maintained like this in one of the metro cities and one of the busy railway station of the country which gives passenger very bad experience and passengers avoid to book the railway retiring rooms.