Indian Railways — pathetic indian railway only exploit common man

I have booked two tickets one was in waiting and other was in tatkal which got in waiting just in 30 secs of payment duration though it was showing 40 availbl before booking. But both of my ticekts did not confirmed. I did not travel and i did not even get my money back. Indian railway got pathetic. They are just exploiting common man. Neither we are getting our money back nor quality. They have raised tje fares in the form. Of dynamic charges etc. We are only getting fooled.