Indian Railways — pathetic schedule management : halting the train just before final stop for hours

Hi, myself and family with small kids are travelling in the kochuveli to yeshwantpur express train number : 12258 pnr: [protected].
The train started on time, but on reaching near bangalore it started halting at many places. As per schedule it is supposed to reach yeshwantpur at 9 :30 am
It reached near yeshwantpur (Just 10 km away) at around 9 :30 am and still hasnt started at 11 am. Why the hell the authorities are causing this kind of treatment to passengers who has paid a hefty ticket in the ac train?. Is this organization running on peoples money or some one else they they have this sort of attitude. Due to frustration at peak im forced to write this as this delays our offuce work plan and whole day today, if this people who are running these slow trains are not able to manage this well, why are we planning bullet trains which are run by japanese with extreme good track record on time liness? First make our existing system efficient rather than asking for next gen technology.

I want
1) a formal apology from the railway authorities for the delay happened
2) method to intimating passengers through any means on this issue
3) compensation for the journey which is delayed.

Thanks a lot for considering
Renjith (An indian)