From:
Vinod kumar choudhary
House no. 2268, sector-16,
Faridabad. 121002.
Ph. [protected]
Email [protected]@yahoo.co.in
Submitted that i am a senior citizen and have booked railway ticket in lucknow swarn shatabadi (Train no. 12004) anubhooti class ea from new delhi to kanpur central for travel on 02.03.2019 & return on 04.03.2019 by same train no. 12003 vide pnr no.[protected] &[protected] respectively. These tickets were booked at faridabad reservation counter on 01.01.2019 at 10.30 am.
The details of passengers is as under:
1. Vinod kumar choudhary m 64 yrs.
2. Poonam choudhary f 56 yrs.
The amount charged from me is rs. 3760/- for journey on 02.03.2019 & rs. 3920/- for return journey on 04.03.2019.
As per the fare chart available on railway website the maximum net fare payable for these two tickets is as under;
1. Vinod kumar choudhary sr. Citizen 1175/-
2. Poonma choudhary 1795/-
Total 2970/-
And for return journey the maximum net fare is as under
1. Vinod kumar choudhary sr. Citizen 1255/-
2. Poonam choudhary 1875/-
Total 3130/-
The total seats as shown in availability list were available at the time of booking.
I am at loss to know as to how the fare has been calculated. At the face of it rs. 7680/- (3760+3920) have been charged from me instead of rs. 6100/- (2970+3130) as calculated above.
I therefore request you to look into the matter and refund the excess amount charged at rs1580/ immediately.
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