Indian Railways — poor quality bedrolls (used) provided

As my family was traveled from vizinagram jn to chennai central by train no 22859 vide pnr no [protected] dt 15 01 2018 in b 2 coach (3 a/c.,)

On board found the bed rolls were kept as used one.. O calling the coach attender and tte., shown the conditions of the blankets as used one with stains and hairs (Evidence o[censored]sed ones) tte also advised him to look in to it.. But the attender replied ias his contractor at puri had send it to him to provide the same to the passenger as he is helpless..

Where we are talking of clean india but the railway contractors trying spoil the image of railway as well hygiene of the passengers..

The same was send thro the sms complaints but no any ack., as of now.. Why railway cannot punish the contractors as well as the respective officers are allowing them /negligence in their control as to play with the health issues/hygiene of the passengers..

Will the form highlight the same to the respective dept/officials to resolve the issue by considering the passengers health.

The same is seen on many of times hence this time highlighting to you as the tte., a are also helpless on this.. So to whom we have to highlight on travelling..

Pl highlight appropriately to all the concerned officials to avoid such incident to others.. As to keep image of indian railway
With concern
Dsekar
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information