[Resolved]  Indian Railways — RAC berth not given, been allocated to general and waiting

Address:

New Delhi, Delhi

I have been travelling from Chennai to New Delhi with parents who are senior citizen also, 4 rac seat.
I have been following all TTEs . They were giving seat to wait list and general tickets.
When I asked about this, there are different logics I heared,
1.)At least you have place to sit others (wait and general ticket holders) don't
2.) The other person is going Nagpur you are going to delhi
3.) The other person is going to itarsi, when I asked abt give me berth till itarsi, he said he can not according to rule.