Indian Railways — Railway TC staff

My Family member, travelled from Kalyan to Rahimatpur by 11029 KOYNA EXPRESS on 19-11-21. the ticket was on the waiting list. However, they boarded the train in general 2nd sitting and there were several others in the coach who was having waitlisted ticket and many with ordinary unreserved tickets.

While Ticket Collector checked the tickets found few of the confirmed ticket passengers absent. But, instead of allocating the vacant seats to the waitlisted passengers, he allotted the seats to ordinary ticket holders who handed him some monetary benefit. There were few more cases like that, though I'm not able to recollect the seat nos. correctly.

After a few moments, he checked my family member tickets and said you have to pay charges as this ticket is not confirmed and this is a reservation area however my family member was not educated on railway rule and he was forced to pay 400 RS per person so the total amount he took around 1200 RS and not provide any receipt then my family member argument with railway TC for the receipt but he avoiding him and hiding the ID then running out for different daba also when they trying to read him name this such a shame on railway TC staff who is doing this for money-making to fulfil own pocket

I think this Railway TC incident might be being faced by many other passengers day-in and day-out. Would senior officials notice this someday and take action against such corrupt employees.

I would plead with some top officials to take serious actions against this TC who hiding his own identity while things getting real law and his ally, not because the Family faced a lot of inconveniences, but to better the system.

My ticket details are as under

Ticket no: 92464073
PNR :[protected]
Passenger Names: Umesh Ghadge, Rohan Ghadge, Ashwini Ghadge, small kids 1 year old
Date of Travel: 19/11/2021
Train Name: 11029 KOYNA EXPRESS

Hope we'll move a step forward.

Mahesh G