Indian Railways — rats in second ac coach

Address:

600 117

My Co brother & sister in law travelled from Chennai Egmore to Rajmundry
by Circar express on 25/10/18 in Second AC ( coach no A1)
The bags kept under the seat were bitten by rats in the compartment and had to throw away the bags and all food items they carried

The compartment also looked very old and it did not look like secod AC compartment

As we were on tour to Andhra Pradesh and as my sister in law won't take food out side, she had to struggle without solid food and had to survive only on fruits and juice & milk till we returned on 29/10/18 by Puri Chennai express

We need only a letter from railways that the coaches will be maintained well without any kind of insects

passenger names -- P.Sundarrajan & Lalitha Sundarrajan