Indian Railways — refund amount not revert more than 20 days

Address:	110035
Website:	[email protected],

I have two times tickets book was both turn money out of the card. But tickets not booked. Please my money back to help go as quickly as possible. Screecnshot checked. I booked the tickets on 10th january2018. Transactions have been completed. My credit card deducted the payment. I did not get any response from irctc. I frequently mailed and called. I am sending you my transactions screenshots. Please checked and give me my refund.
I send you my failed transactions id
[protected]
[protected]
And send you pdf of credit card statement.
Your complaint no.: w/wr/adi/[protected]
Regards
Monika
[protected]
Monika. [protected]@gmail.com