Indian Railways — Refund for online ticket

Address:

Tiruchirappalli, Tamil Nadu

Self travel from west bengal to tamil nadu on 16-05-16 pnr no [protected] (Src to tpj) and reached at 18-05-16 on 1.25am. Suppose to reach by 22.20pm on 17-05-16. I have booked from tpj to rmd on 18-05-16 at 0.15am, due to late arrival of src by 3hrs, i could't catch the train and also approched mr. Robert franklin to make necessary arrangement to go by another train and he directly refused. Finally i lost my train fair and traveled by bus while raining at night. The same has been raised through the grievance no-pmopg/e/2016/0166187 and no action and closed.

My name : s. Jeyakodi