Indian Railways — refund not credited in my account

Address:

Mumbai City, Maharashtra, 400080

Pnr number: [protected]transaction id: [protected]
Train number/name: 12961 booking date: 07 apr 2018
From: mumbai central 20 jun 2018 to: ujjain jn 21 jun 2018 07:20 hrs

Pnr number: [protected]transaction id: [protected]
Train number/name: 12962 / avantika expbooking date: 07 apr 2018
From: ujjain jn (Ujn) 23 jun 2018 to: mumbai central (Mmct) 24 jun 2018 06:10 hrs
Ticket type: e-ticketvikalp status: no
Boarding station: ujjain jn (Ujn) date of boarding: 23 jun 2018 17:45 hrs