Indian Railways — refund of tickets of missing of journey due to late running of trains

(A) we're a 28 member group of passengers had reservation to travel from bikanerl to tatanagar on dt.09/12/2017 by train no.22308/13288. The train no.22308 reached asansol at 0400hrs (I. E. At 4.00am-morning) late by 4.00hrs. Due to this we missed the connected train no.13288 from asansol to tatanagar. Train no.13288 pnr no.[protected],[protected],[protected],[protected],[protected],[protected].
(B) in return journey we're a 28 member group of passengers had reservation to travel from tatanagar to jaisalmer on dt.12.12.2017 by train no.22857/14659. The train no.22857 reached at anand vihar terminl-anvt (Delhi) at 17.00hrs i. E late by 6.00 hrs. Due to this we missed the connected train no.14659 from delhi to jaisalmer. Train no.14659 pnr no.[protected],[protected],[protected], [protected], [protected], [protected],[protected].
We're not able to cancel the tickets because the connected train left the station and more some of members were senior citizen and we could not take risk to meet different railway authorities for further enquiry as we all went for marriage of my son at tatanagar.
We have lost money, faced lot of difficulties and agony in reaching to tatanagar and back at jaisalmer. Further on 14.12.2017 i have to organise
Marriage reception which i also posponed on 15.12.2017 due to late reaching at jaisalmer by road.
When i tried to fill the tdr but site not allowed the and no other authorities at jaisalmer helped me.. I also made twit on 12.12.17 to railway ministry. Kindly look in to the matter and arrange the refund.
S. P. Purohit
Mobile no.-[protected]
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