Indian Railways — refund on cancellation

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irctc

I bought a ticket of samta express, train no.12808 (2ac) from bhopal jn. To durg (Cg) vide pnr [protected] for journey date 21st july'2017.

The train started late by almost 4 hrs. From h. Nizamuddin. I was tracking its position station by station but it was running behind schedule by almost 5 hrs. However, at bhopal jn. It was shown delayed by only 2 hrs. At approx 16:40 hrs. I cancelled the ticket and got a refund of only & rs.710/- out of rs.1430. Refund rules says that full refund will be given if train is late by more than 3 hrs. At a certain station.in this case also train was delayed by more than 3 hrs. At bhopal jn. Railway can check the records.

Under the circumstances i request that full amount should be refunded to me. Thanking you in anticipation.

Gn singh
Bkd-20
Sector-9
Bhilai
Cell-[protected]