Indian Railways — refund online ticket cancellation money

Address:

500013

Hi sir/madam,
I am sarika. I have booked online ticket on 10/9/2017 but my ticket was waiting list so ticket will cancelled. I get a message your cancellation refund on 3days, but still more than week i didnot get money. This my transaction id : [protected] pnr no. : [protected] train no. / name : 12791 / sc dnr express. So please refund money as well soon. Than you sir/madam.