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Indian Railways — Refund payment not received

Dear sir/madam,

We had cancelled the train tickets and not received the amount back.
The payment was done through credit card.

Till now regularly we are visited reservation counter (Secunderabad), they are not giving proper answer about this.
They are saying you will receive and we don't have details of this that's it.

Pnr numbers[protected],[protected]

Please do the needful.

Refund payment not received
Refund payment not received

Complaint Status


[Jul 09, 2020] Indian Railways customer support has been notified about the posted complaint.
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    Customer satisfaction rating
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    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001