Indian Railways — refused to give me ticket unless given exact fare

Address:

Mumbai City, Maharashtra, 400079

This is today’s incident. The ticket giver refused to give me ticket unless i gave him exact fare. I did not have any change but a rs 2000 note. Its difficult to get change anywhere. He was dark and bald fellow sitting on window 3 at vikhroli west station counter at 8:50pm 23rd nov 2018. He had all the change available and refused to give me the ticket unless i gave him rs 10 change. If i had rs 10 change why would i bother giving a 2000 note. Strict actions should be taken against such people. They should be ready to help people instead of harassing them.