Indian Railways — reg. poor management system in bharat darshan train for gangasagar

Address:	Karnal, Haryana, 132001
Website:	www.irctc.co.in

Sir,
It is for ur kind knowledge that we are travelling in your special tourist train.
The total pessangers boarded in ur train is about 850 nos. The following problems is faced by almost pessangers i. E:-
1) there is miscommunication between coach incharge and train manager which influence the overall journey; means most of the tym passed over the platform (4-5 hrs after each tourist spot) widout any sitting arrangment inspite that quality time must be utilise in watching tourist places.
2) i want to ask what is the motto of bharat darshan if your train is not running on the scheduled time. As every pilgrims/ pessangers is hereby in your special train for watching and enjoy at tourist spots but due to unscheduled tym v r not spend as much tym at tourist spots as on railway plateform in miserable conditions.
This train is representing india... Representing railways... And what the image of indian railways u presented before our senior citizens.
This train must be named "plateform darshan" instead of bharat darshan.
At most of destination we reached in night late hours as all the pessangers do ganga snana and sangam snana in deep night hours which is very risky for senior citizens.
3) although i appreciate ur food & cattering services but what d facility of drinking water in ur coaches.
No cold water is there in this chilled summer.
Why packaged drinking water is not provided, a better option instead of this open and unhygienic water.
4) cleanliness and maintanace in toilets is very poor. Irresistable smells in each toilets represent how swachh bharat abhiyaan is followed by indian railway.
5) some fan is not working throughout the journey.
6) at gangasaar dharanshaala very poor accomodation arrangement... Even most of peoples spent night by sitting.
7) a. C coaches facility must be extended as per demand of pessangers.
Sir, we hereby want to state that it is the train which represents indian railways not in india but abroad also. We are requesting you to please strictly follow the running schedule of "bharat darshan" so that motto of train must be accomplished and we all proudly says that we are the part of this "bharat darshan family" inspite of shame on indian railways.