Indian Railways — Reg Ticket collector availability in train 12722 from, Coach S8 to S10 AGC TO BALHARSHAH

Address:	530016
Website:	www.indianrail.gov.in

Dear sir,
We are herewith lodging complaint against indian railways against not providing ticket collector in train no 12722 from delhi to visakhapatnam on date 16.05.2017.
Sir we are the passangers traveling from agra to visakhapatnam with
Pnr nos 1) [protected], 2) [protected], 3) [protected], 4) [protected].
By above all 4 tickets we were 17 adults and 5 kids with half tickets in coach s-10, train reached agra cantt station at 01:55 hrs of 16.05.2017 and left station at 02:00hrs of 16.05.2017, while we entered the coach our all seats were been ocupied with other passangers, as it was peak midnight all the passangers were at sleep and they were not getting up, as we check there was no ticket collector in coaches s-8, s-9, s-10. While we try to contact ticket collector in ac coach, shuter between ac coach and sleeper were locked and unable to open, at last we contacted a rpf with double star seating in s-10, for vacating the unauthorised passangers, he was refused us by saying it is not his duty and ticket collector has to do that and ticket collector was not in duty from delhi starting station.
At last we argued with unauthorised passangers those who had occupied our seat after a big mess we were cleared our all seats by our own, at last our pnr no [protected] was in rac 5, 6, 7, 8 while booking only three seats were conformed and one seat was in rac shareing, as their was vaccant seats in other coaches s-8, we wre searching for ticket collector div by div at last three zones (Ncr, wcr, cr) have been crossed and ticket collector was not available.
While we are travelling in reserved coach s10 (Next to general compartment) unauthorized persons boarding in the same coach with no reservation ticket.
As squad came for checking and oposing penality on them but not clearing them from the coach. They were forcefully occupying our seats. As we were travelling with chidren and senior citizens sufferd a lot. As we concerned the train guard for ticket collector, he replied that the ticket collector will join in the next division.
At last we were able to meet the ac coach ticket collector at hinginghat station and we had explained our problem to him and he contacted ticket conductor via mobile and asked us to explain the problem. While we report our problem to him he just ignored and give us a rash responce by telling its railway problem go and contact shri narendra modi (Prime minister of india) and disconnected the call.
After that rpf conistable has arrived in our coach s10 and cleared all unauthorized passengers from our reserved seats.
At last between the stations balharshah and sirpur kagazngr ticket collector has arrived and alloted us rac to confirmed beth in s8 coach.
And we thankful to the ticket collector who joined and helped us betweenbalharshah and sirpur kagazngr.
This is here to conclude that the s8 berth was vaccant since last several stops. We paid our hard earned money and travelled with out safety and security as the unauthorized passengers were boadrded due lack of railway irresponsibility.
We finaly want to lodge a complaint against railways for taking money from its passangers and not providing safety and security in reserved coaches.