Indian Railways — Regarding 17023, tungabhadra express stopping at kachiguda station

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Indianrailways

Sir,
Today i. E., 04.7.2017 in the morning at about 7:40 am all the passengers were waiting for the 17023, thungabhadra express coming from sec'bad at platform no.2. The platform no.2 was already occupied by a goods train. Platform no. 3 is occupied by the venkatadri express.in this last minute announcement the kachiguda railway staff have changed the arrival of the thungaghadra express from platform no.2 to platform no.4. By this announcement, the passengers waiting like elderly persons, physically handicapped persons and other are felt very discomfort to take steps up and down to reach the platform no.4 with laggaguage and children. This should have avoided, if it was properly managed. Kindly take action for this last minute changing of platform. Thanking you.