Indian Railways — regarding ac not working in 3 tier(22431 train no.) and misbehaving of staff

Address:

Allahabad, Uttar Pradesh, 211012

In the train no. 22431 ALD Udhampur Express, the AC is not working for a prolonged period of time and the when the passengers complained about it staff started misbehaving, his name was Ankit Kannu and Prabhat Patel. The coach was B2 AC 3 tier and seats were 14 and 16. I Pavan Saini requests the govt. to look after this incident as we are facing problems in the scorching heat.