Indian Railways — regarding illegally fining

Suma pavi

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560057
Website:	IRTC

Good morning sir. As i have booked the tickets from bangalore to tirupati today 11th october, during travel the ticket collector has illegally fined us on charge of no valid original id proof, though we showed digitally uploaded documents on digital locker which is enforced from july 5th 2018, and also behaved rudely and didn't accept the documents pointing that digital documents are not accepted. So kindly take into consideration very seriously.

Thanking you

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Indian Railways customer support has been notified about the posted complaint.

Oct 12, 2018

Updated by Suma pavi I would like to provide with train details.
TRAIN NO. 17209 SESHADRI EXPRESS ( BANGALORE YO TIRUPTATI)

BOOKING DETAILS
BOOKING ID - [protected]
PNR -[protected]
Seat no. B2 6 and B2 8

Contact - [protected]/ [protected]

Please do consider this seriously. It has been 24, hours after lodging the complaint, I havent got any response. Hope you help up in protecting our rights do the needful.

Oct 14, 2018

Updated by Suma pavi I haven't received any information regarding my complaint nor any updates. I am very disappointed by this.please you hope now atleast you will take it seriously.
Thanking you