Indian Railways — regarding platform ticket excess penalty

3 Reviews
 Trilok shubham on Dec 26, 2017
I would like toø¢ highlight some un-acceptable behavoiur that iø¢ faced atø¢ kota city junction railway station on 24/12/17 morning 07 :30 am..
My elder brothers wife is resides in jaipur.ø¢ she was going to jaipur from kota (Jabalpur express) and she had a operation because of that me went to drop her.
When i reached the station, i got that from 24/12/17 they have stopped giving the platform ticket.
Me went into the station to drop her to the train.ø¢ on my way back there was a person standing at the exit and asked me for the ticket.ø¢ & then he asked me for the fine to no platform ticket, first he asked me rs.450 then i refused him to pay then he took us to the some manager and then again. After that i toid him that i wanted to meet station master for the same, then i will pay, after that he started telling me that we have to go to court for the same if we are not paying the money. I had paid the money because i was with my wife. After taking the receipt i asked him why have u given me the excess fare receipt.

He had not showed me a rule book where as per rule. We have to pay fare from previous station + excess fare so we had paid 200+250 = rs.450
When i insisted i need a fine receipt, he told me that this is the only receipt that we have.
I had no choice but to take the excess fare receipt and come out quietly & he was behaving with us like we have done a big crime.
This is a shameful incident and casts a very poor image of the railway ministry, paying any fine is not a problem but paying money for excess fare is a totally fraud.
I kindly request indian railway to check the amount i had paid & also check that i case of no platform ticket why c t t i squads had gave me the excess fare receipt.

Complaint Status

[Dec 26, 2017] Indian Railways customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0Share0


Transgender persons are coming on the train they are asking money but I don't have money they are abusing too much, Pls take it as serious give respect to passengers.
I forgot my luggage in train
Intercity Express -12466 ( Jodhpur Junction to Indore Junction Bg
Our booking is from Jodhpur to Jaipur in sleeper class s2. Sheet no. 18, 19, 21, 22,
50, 52, Dhawal pahadiawala,
It's small handbag with brown colour checked.
Please Contact on this no.[protected]
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    Indian Railways - regarding platform ticket excess penalty