Indian Railways — Regarding seat allocation to senior citizens

Address:	Dhanbad, Jharkhand, 826001
Website:	consumercomplaints

Dear Sir,
My father aged 70 yrs and mother 62 yrs old along with my nephew 25 yrs old are going to travel in Duronto Express (Train No-22214) on 25/04/17. The PNR No is [protected] and seat no provided are as B2 43(upper), 46(upper) & 45(middle). As my father and mother both are patients. In spite of giving choice for lower births for senior citizens, the seats allocated are mentioned above.
I therefore request you Sir, keeping in mind for Senior Citizens, kindly change the seat no and intimate through registered mobile no ([protected]) given during booking.
Regards,
Sujit Singh