Indian Railways — regarding tdr filed but did not get refund

This is regarding the tdr i file for refund as the train was late more then 3 hrs against (Pnr number [protected].)

As per the mail received on 1 aug’ 2017 it has been rejected with the reason “passengers have travelled”. I was not travelled by the same train. I had booked another tatkal ticket for the same day (Pnr no is [protected] in durg - hzarat nizammudin humsafar exp.) and travelled with this train. How can it be possible that same passenger travelled by two different train.

So i have filled the complain on railway's official website about this and post this complain i noticed that another tdr filled for the same. But this tdr request also cancelled by railways with same reason. How can it be possible that same passenger travelled by two different train.

It seems that railways/ticket collectors sell the ticked to other passenger and marked it "passenger travelled" the are making a big fraud of allotting booked seats to the different passengers and earing money.

I have all the evidences which proof that i was not travelled with the same train and the amt should get refund back to my account.

Could you please reopen the tdr and refund the amount.
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Indian Railways customer support has been notified about the posted complaint.
Oct 12, 2017
Updated by jha.annu1980
Previously I filled complain and the complaint no is W/WC/JBP/[protected] on "Coms.indianrailways.gov.in"
Complaint comments 

Comments

I travelled from Sawai Madhopur to H.Nizamuddin on date 6 October 2017 through Mumbai-Nizamuddin Ag-Kranti rajdhani..I got W/L 1..I travelled with my ticket yet got fined for 4160 ₹..Is there such a ruthless law in Indian railway..if yes it gave bad name for IR..I want my money back because I haven't done anything wrong..

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