Indian Railways — reimbursement of 12 lac due to delayed of train 12571 dated 30.7.2017

Address:

201301

Dear railway board of directors/ ministry of railway.

I am always appreciates the growth, developments and daily new achievements by indian railways but…
After travelling of your one of the best train called anvt humsafar exp from gorakhpur to anand vihar terminal on dated 30.07.2017 detailed attached for ref.
Train get delayed continuously since get start from gkp and there are no any action seen throughout the journey to get recover the delay or not get further delay but as usual it get 4:15 hr delayed from its schedule time of 8:50. The train get delayed 1:35 hr at kanpur central what are the action taken by officer inchage for this train or in route to recover and avoids further delays respectively though out the rout till destination of the train. And what are the action plan to avoid this darkest dot from railways forehead that never run on time.

The train fare cost us 50% higher than the regular suf/exp trains. Why we have charge 50% extra if the service is not as per your commitments.
And due to this delayed i had missed my a great valuable meeting from my client which can change my carrier. Now who is going to bear this loss of minimum rs 12.00 lac.
Requesting you to kindly look into the matter and reimburse my amount of minimum 12 lac.

Pnr [protected]

Thanks & regards
Md. Imroz