Indian Railways — request for refund of of excess fare

Address:	Hyderabad, Andhra Pradesh, 500068
Website:	[email protected]

Excess fare refund claim submitted to passenger refund section scr railnilayam sec bad on[protected] claims rejected just referring rly time table guidelines towards my refund claim of 2 and time collected full fare by tte on duty through excess fare ticket on train no.12792 of[protected] for our journey from m. Sarsi yo sec bad by coach s 12 with 3 confirmed berths of jvsm prasad 57 and j padmakumari 51and j sowbhagyam 88 years on failure to produce original rly counter issued ticket to tte sincd ticket was lost while boarding train due to pickpocket. Even though xerox copy of original lost ticket was produced to verify in chart listed self names and ages with our aadhar photo ids tte collected full fares and allotted us same berths which were reserved by us originally. A refund claim was submitted on 20-2-₹013 itself at scr rail nilayam refund section after confirming from scr sec bad stnyard tc office computer system stating our original lost 3 tickets status as not cancelled even after arrival of train at destination on[protected]. As such the railways collected 2 full fares for each passenger just because original ticket was lost. Even a net booked ticket zerox copies and sms messages are considered for journey by railways why a xerox of rly counter booked lost ticket is not considered by tte.
As refund claim was submitted in time with negative reply with no scope for s normal passenger like me to approach rly higherups though kept silent all these years with no option and now having had mobile technology advancement having known mail ids of scr higherups representations have been sent thro mails.
I request for refund of full fare collected for 2 and time by tte since original lost rly counter reserved ticket status after arrival of train to destination revealed as lost ticket not cancelled and thereby 2 full fares are collected by rly. Which may be refunded.