Indian Railways — require lower berth

[email protected]

from Delhi, Delhi

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	IRCTC

I have booked tickets from to sarai rohilla delhi to jammu tawi for my family..

Booked ticket for my father & mother ageing 64 & 63 respectively

I also booked ticket for my mentally challenged brother..

My 1 year old son also travelling with my parents to jammu from delhi (Infant details also added).. While booking opted for lower birth, surprisingly in return got upper berth for all 3 reservations.. How can a senior citizen manage infant from upper births.. Request to kindly allocate the lower berth
Thanks for understanding

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Indian Railways customer support has been notified about the posted complaint.