Indian Railways — reservation counters

Address:

Angul, Odisha, 759116

Sir.
I went to boinda, odisha reservation counter to book a ticket from howrah to talcher via bhubaneswar on 31st of august 2017.
Howrah to bhubaneswar in train no.12837
And continue journey in bhubaneswar to talcher in train no. 18507.
In the continuation format. But the reservation person refused to book the continuation ticket. He said you have make two different tickets for it. This station is not upgraded to continuation format

I am a doctor in near by village. And to make a ticket i have to come 50 km from the village. And if this will be said. Then what is the other options.

Please take appropriate action against it