Indian Railways — Reservation issues

Address:

110077

I have applied for reservation from Jodhpur to Mangalore via Mumbai. But reservation counter gave me two different tickets from Jodhpur to Mumbai and Mumbai to Mangalore with full charges of each ticket. He did not give me charges of direct express trains which is less compared to two different charges. When i asked to him why he did not give me via Mumbai ticket, he said that is not possible, railway have stopped giving such tickets. I have done many tickets like that. But here that official refused to give. Officer name- Bhaskar Giri PM. Station- Palam (PM).