Indian Railways — return for cancellations of e tickets

Address:Solan, Himachal Pradesh, 173205
Website:www.irctc.co.in

I booked a ticket in transaction id [protected] for pnr number [protected] on 16 - sep-2017 20:36:19 hrs. I cancelled it 1 month before on 29 september2017 from the schedule journey. I get money back only 60 rupees where as i paid 420 rupees for the tickets and cancelling 1 month before from schedule journey (29-octber-2017). Please take necessary action.
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I am travelling through Gitanjali express from mumbai to howrah. This is the filtheat second AC coach i have seen. The toilets are very dirty and the coaches are dirty and stinky. Basic facility like a bottle holder in coach or a dustbin in the toilet are missing. Is this the kind of service i get for paying rupees 2860 for a single ticket.

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