Indian Railways — rules against waitlisted tickets.

Address:

732101

Sir,
Pnr [protected] ticket was wait listed for journey date 25.9.17.

Cancellation rules for wait listed tickets is half an hour before departure.

My question is how a passenger without arranging any substitute options to reach their destination, going to the railway station for cancellation a waiting ticket? It's only a massive harassment and intention to monetary loss of passenger.

My second question is, if we cancel waiting ticket as per rule i. E before half an hour of train departs, what kind of benefit got indian railway or what should change in seating arrangements of that train or something else?

Its not a matter of jokes... Because huge monetary losses we have faced.