Indian Railways — Substandard meals

Address:Agra, Uttar Pradesh, 282005
Website:www.consumercomplaints.in/new_complaint

Sir/madam,
I along with my family were travelling by indb bareilly express on 08 june 17 vide pnr no. [protected]. Since there was no pantry car i had sought help of coach attendant mr nadeem (Mobile no. [protected]) to order meals comprising two special veg thali (Rs 340) and one veg pulao (Rs 130). I paid an advance of rs 50/- to coach attendant for supply of meals at bhopal station. The meals provided at bhopal station neither met the quality nor the items specified at the time of placement of order. We could not consume the provided meals @ rs 470/- (Total) since it was not upto the mark. Please note that even on insisting for a bill/cash memo it was not provided. The issue was even brought to the notice of the tte who took no interest whatsoever.
It is requested that action against tte, coach attendant and vendor (Who had supplied meals at bhopal station) be initiated and refund of rs 470/- be arranged at the earliest.
Regards,
Chandra prakash birla
Birla. [protected]@gmail.com
[protected]
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