Indian Railways — suvidha train from nagpur to katra no faculty but why the charges more

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44008

Sir,
On 8 oct 2017 i was going to vaishno devi from nagpur by ten express but it was not clear railway ticket they had return to tickets no i. E himsagar express they were announcing thw name of only himsagar express ^&was waiting for my ten express & i missed it. That money was also no refundable because after 2hrs i came to know that both trains are same.

Then i had travel with suvidha train om the same day bit i don't know reason why your tickets amount is beyond imagination with no facilty.
But surprising when katra stations came hardly 25 passenger were there. And along passenger not even ore then divas per y kmowledge3 the scenario which i have seen.
I think i should get my refund amount of train i. E ten express extra amount of suvidha express.