Indian Railways — Tain taking so much time to reach destination

Address:

Moradabad, Uttar Pradesh, 244401

Train no. 54056 from old delhi to moradabad passenger... On time screen it flashes 9:40 departure time but it 10:45 on move after that it takes 4-5 hours to reach moradabad but doesn't till 20:00... So who is the responsible for all this... World's worst journey ever i had! So many people managed their time for different works and also for further rural journey but with this train its impossible.
Date 22nd june 2017

Thank you
Not from heart