Indian Railways — tatkal reservation date change in the ticket

Address:

Lucknow, Uttar Pradesh, 226021

Sir,
This is really very disappointing to deal and travel with indian railways. Sorry to use such language but i feel really very bad about it.
On 26th august at 10 am i booked a ticket on tatkal but for the date 27th august not for 28th. As my real sister has expired and his terhvi was on 28th of august. That's why i booked the ticket for 27th and to reach dehradun on 28th morning with my son. But the ticket which came in the form of sms is as follows...

Pnr:[protected], train:13009, doj:28-08-17, 3a, lko-ddn, dep:18:25,
S k singhal+1, b3 41, b3 44,
Fare:2340, sc:0.0+pg+ins

Now i dont find any use of this ticket and i just could not attend the terhvi ceremony there in dehradun.
Now the cancellation of tatkal ticket is 0. Now you tell me i have been harresed by railyays as my money has gone and i couldn't even attend the ceremony also.

Secondly tatkal ticket can be booked 24 hours prior only. Then how it has booked my ticket 48 hours prior??. This shows the error of your software.

Now you are requesed to refund my whole money immediately

Thanks
S. K. Singhal
Retd. Govt service.