Indian Railways — tatkal reservations and refunds

Address:

Chennai, Tamil Nadu, 600040

While booking tatkal tickets not asking ticket is going to be in wait list whether you confirm. It is confirming in wait list tatkal more than 100 tickets. And refund is not fully credited it takes away 60 (For sitting 2s) 120 (For sleeper) etc. This is second time am affected within a week. Pnr no. ([protected]). I request to refund the amount and ask me before confirming tatkal wait list tickets. I feel robbed and dejected by indian railways government itself.