[Resolved]  Indian Railways - Tc — TC made my parrents get down from train

Address:

Bangalore, Karnataka

Hello Sir, My parents were travelled from Vijayawada to Bangalore Jn with below ticket on 15/05/2014 in BAGMATI EXPRESS in S9 coach 51, 52 berths. Train reached BANGALORE CY JN(SBC) at 10PM with more than 1 hour late. My parents were waiting the train to go KENGERI. But, before train departs from BANGALORE CY JN(SBC), TC entered in S9 coach enquiring my parents about where to go?, They replied saying need to go Kengeri. But TC told this is super-fast express, it does not stop at KENGERI. Then my father showed the ticket and told ticket has been taken till Kengeri station and asked it has to be stopped there. The TC told, the train does not stop at Kengeri, it will stop at next station MANDYA(MYA). Moreover he told as you do not have ticket till MANDYA, you may need to pay fine also and finally he made may parents get down from train at BANGALORE CY JN(SBC) at 10:30 PM( late night). My brother's home is in lakshmi sagara around 10 km from kengeri. As my parents got down at BANGALORE CY JN(SBC), they had faced lot of troubles in the mid night and finally reached home very late mid night. I want complain against the TC for misbehaving, misguiding, for making get down from train, made my parents scare and finally to face lot of troubles. Pnr Number: [protected] Transaction ID: [protected] Train No: 12577 Train Name: BAGMATI EXPRESS From Station: VIJAYAWADA JN(BZA) To Station: KENGERI(KGI) Date: 15/5/2014 Class: SL Boarding: VIJAYAWADA JN(BZA) Resv Upto: KENGERI(KGI) Quota: Tatkal Booked By: Ticket Details S# Name Age Sex Berth Preference Senior Citizen 1 G Nageswara rao 58 Male Lower 2 G kanakaSulochna 52 Female Lower Payment Details Payment Option: hdfcvbvpg Ticket Charge: Rs 970.0 Internet Service Charge: Rs 11.24 Total: Rs 981.24 Thanks, Suresh G